We Have a Few Additional Features to Offer

When dealing with Customer Service, you always want your client to feel welcome and understood. When you can accomplish these goals in Customer Service, a bad situation can often times be turned around and costly outcomes can be avoided. Currently, we offer two additional features. We can make callbacks on web based forms from your pre-customers and we can Split Test the call back system to make it better.

Qualifications Form Call Backs

With this add on we receive the email or data from the form submissions on your web site and give an timely call back during business hours. The reason it is timely is because normally this person is very interested in gaining information about your product. The faster we get it to them the more likely they are to purchase. The form is not something we install, but all we need is the POP3 email account information on the email address that the form is submitted to and we can then make calls or emails based on the information provided in the form.

Scentific Split Testing Qualifications Form Systems

With this add on we split test the entire system involved in the callback process. This is a great way to ensure that the reps know what to say in order to achieve the BEST scientific result. In some cases this means a sale, but for others it just means that the customer received the information that they needed and ended the conversation satisfied. No matter what outcome you desire to achieve from the Qualifications Form Call Back System, scientific split testing it can make it better.